Refund and Returns Policy
Last Updated: July 11, 2026
At Celebshine, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund and return policy below.
1. Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
- The item must be in the same condition that you received it: unused, unworn, and in its original packaging.
- The return request must be initiated within 7 days of the delivery date.
- You must provide a receipt or proof of purchase to complete your return.
2. Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
- The time it takes for the credit to appear in your account depends on your card issuer’s policies.
3. Non-Returnable Items
Certain types of items cannot be returned, such as:
- Items marked as “Final Sale” or clearance products.
- Beauty or cosmetic products that have been unsealed or used, due to hygiene and safety reasons.
4. Shipping Costs
- You are responsible for paying the shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Damaged or Incorrect Items
If you received a damaged, defective, or incorrect product, please contact us immediately so that we can evaluate the issue and make it right.
6. Contact Us
If you have any questions regarding your return, please reach out to us:
- Company Name: Celebshine
- Address: No 105, 3rd Floor, Hosurappa Arcade, A.N Pura, TC Palya, Bangalore, Karnataka 560036
- Email: celebshineonline@gmail.com
- Phone: +91 9514655427
Disclaimer: This Refund and Return Policy is for informational purposes and does not constitute legal advice. We recommend having your final policy reviewed by a legal professional to ensure it aligns with local consumer protection laws.
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